Apprentices - guidance from People 1st
People 1st is producing for CPT members a series of helpful guides focusing on apprenticeships. You can download the People 1st guides from the links below.
London Theatreland Coach Parking Map
TfL has produced a map shoping coach parking facilities in London's Theatreland.
Roll of Honour: CPT Accreditation holders
Here is a list of those who currently hold CPT's professionally-recognised Engineering Manager, Workshop, Bus Operations Manager and Coach Manager Accreditations:
Guidance for the Safe Design & Operation of Bus Stations & Interchanges
This guidance has been drafted by industry and government stakeholders to assist anyone responsible for health and safety in a bus or coach station.
Holders of CPT's Coach Friendly Status
Here is a list of all the current holders of CPT's Coach Friendly Towns, Cities & Villages and Vistor Attractions status.
Members may find these documents concerning the London ULEZ and LEZ proposals useful. These include template letters for members to use when writing to your London Assembly Member and local MP.
Heathrow airport T4 arrivals: change of access route
Heathrow airport has published the leaflet below outlining the change of route to access T4 Arrivals Bus, Coach, Car Rental, Long Stay & Business Bussing
CPT News Release: Blacksmiths in Gretna Green officially recognised as being ‘Coach Friendly’
The ‘Famous Blacksmiths Shop’ in Gretna Green is the first tourist location in Scotland to receive CPT’s new Coach Friendly Visitor Attraction status.
CPT News Release: Seaside resorts receive CPT ‘Coach Friendly’ status
Bournemouth and Blackpool are the latest towns to receive CPT’s prestigious ‘Coach Friendly’ Towns, Cities & Villages status.
School Transport Leaflet
The CPT School Transport Committee (STC) is pleased to announce that a completely revised version of the popular school transport leaflet is now available (17 March 2016).
CPT News Release: Perth achieves industry's 'Coach Friendly' Status
The Confederation of Passenger Transport UK (CPT) has today (3 November) presented the City of Perth with its prestigious ‘Coach Friendly’ status. The status acknowledges the commitment that the City of Perth has made to understanding the requirements of coaches and welcoming their drivers and passengers to the city centre.
Coach parking in Manchester
Manchester City Council has produced this pdf showing coach parking bays available in the City Centre. You can download the pdf below.
Bus Operations Manager & Coach Manager Accreditation - Registration and Payment Form
Click on the link below to download the Bus Operations Manager & Coach Manager Accreditation Registration and Payment form.
CPT Accreditation Flyers
Handy A5 promotional flyers for CPT's Workshop, Engineering Manager, Coach Manager and Bus Operations Manager Accreditations can be downloaded and printed from the links below.
CPT News Release: Traffic Commissioner launches new industry accreditations
Kevin Rooney, the Traffic Commissioner for the north east of England, has today launched two new and professionally-recognised bus and coach industry accreditations at Coach & Bus Live in Birmingham.
Bus Operations Manager & Coach Manager - Professional Standards
Click on the link below to find the structure and content for the professional standards appropriate yo the role of Bus Operations & Coach Manager.
Coach parking in Birmingham
Details of coach parking in Birmingham City Centre can be found on the document below.
How and where to use the CPT logo
CPT's two-tone blue logo displays on our printed literature, our weekly Newsline publication, regional newsletters, Newsdesk media review, and events templates.
New DVLA receipt form
As part of DVLA’s ongoing efforts to improve our services to customers, a new electronic system for reconciling the payments received with First Registration, vehicle tax and Personalised Registration applications was introduced with effect from 10 August.
Park and Glide 2015
Free coach parking at the London 02 and 25% discount on single or daily roamer tickets with MBNA Thames Clippers.
Coach Parking in Blackpool (Blackpool Transport)
Blackpool Transport is providing parking facilities for coaches up to a maximum of 15 per day on a pre-booked first come first served basis.
Coach parking at New Covent Garden
Due to the closure of the main entrance vehicle park from 3 July 2015, coaches must park in the market.
CPT Mobility Scooter Code
On Wednesday, 14 September 2011 and following discussions with the Department for Transport, CPT launched a Code of Practice for the use and acceptance of Mobility Scooters on low floor buses.
Engaging with your local MP
Following last week’s Queen’s Speech, Parliament is in full swing and MPs are now doing the job they were elected to do – representing their constituencies.
“Connecting Britain” – bus industry publicity brochure
A new publicity brochure is available explaining the importance of local bus services, the crucial role they play in society, and the benefits they bring to both the local and national economy.
Coach parking in Inverness
Updated coach parking details are set out below.
Port of Invergordon
CPT has been contacted by members who are having difficulties finding appropriate set-down areas in order to collect passengers from the Port of Invergordon on cruise days.
Glasgow – North Hanover Street
CPT has been advised that with effect from 31 May 2015 the bus stand at North Hanover St (southbound) will change to a bus stop.
CPT News Release: Nantwich awarded ‘coach friendly’ status
The market town of Nantwich in east Cheshire has been awarded CPT’s ‘Coach Friendly’ status. Nantwich becomes the 22nd holder of this prestigious title - the fifth location in the North West - along with Southport, Chester, Bury and Liverpool.
UK Border Force Exit Check Procedures
Formal implementation of Border Exit checks at ports will be effective from 8 April 2015.
CPT 'Coach Friendly' logo
The new CPT 'Coach Friendly' status logo is available to view and download from the link below.
Coach Parking in Chester
CPT has been advised of some changes to coach parking arrangements in Chester. Further details are on the map below.
CPT News Release: Llandudno Awarded ‘Coach Friendly’ Status
The Confederation of Passenger Transport UK (CPT) is delighted to announce that the seaside resort of Llandudno is the latest town to be awarded its prestigious ‘Coach Friendly’ status.
Coach parking at Heathrow T2
Following the reopening of Heathrow T2, new parking arrangements apply from 5 November 2014.
Making Buses Better Together
CPT has produced a manifesto document for buses, setting out the importance of the bus, how the industry is responding to passenger needs, the benefits of the partnership approach, and includes a few “asks” of the new Government to ensure that operators are able to continue to do what they do best – deliver high quality services for passengers.
Bus & Coach Engineering Manager: the route to professional registration with IMechE
If you are working towards the CPT Engineering Manager Professional Standard, the IMechE and CPT can help you become a member of the Institution at Affiliate or Associate level, and gain professional registration.
Bus & Coach Engineering Manager - Professional Standards
Click on the link below to find the structure and content for professional standards appropriate to the role of Bus and Coach Engineering Manager.
CPT News Release: New Professional Accreditation for Bus and Coach Workshops
The Confederation of Passenger Transport UK (CPT) has today launched a new professional ‘Workshop Accreditation’ designed specifically for the bus and coach industry.
Workshop Accreditation - Registration and Payment Form
Click on the link below to download the Workshop Accreditation Registration and Payment form.
CPT Model Passenger Charter
CPT has produced a Model Passenger Charter to help members set out their own commitment to their passengers, to tell passengers what they can do if things go wrong, and to make them aware of the rights that they enjoy under EU legislation.
What is Bonded Coach Holidays (BCH)?
Bonded Coach Holidays is a scheme set up to provide consumer protection for packages holidays operated by operator members of the Confederation of Passenger Transport UK Ltd (CPT).
Bonded Coach Holidays is a passenger protection scheme specifically set up for members of CPT, it is for coach based holidays.
Should I be part of BCH?
If you are operating package holidays or package tours you must provide protection under the Package Travel Regulations 1992.
Who are the members of BCH?
The members of BCH range from large national companies such as Shearings and National Holidays to small operators with only one or two vehicles.
CPT News Release: CPT & People 1st announce new professional accreditation for engineering managers
The Confederation of Passenger Transport UK (CPT), in conjunction with People 1st, has today launched a new industry professional standard – the Bus & Coach Engineering Manager Accreditation.
Bus & Coach Engineering Manager Accreditation - Registration and Payment Form
Click on the link below to download the Bus & Coach Engineering Manager Accreditation Registration and Payment form.
Coach parking in Westminster - RingGo Cashless Parking Solutions
Payment for coach parking in the City of Westminster now has to be made via RingGo Cashless Parking Solutions.
The system is more complex than Members will be used to so the following information will be helpful.
CPT Members Skinners of Oxted have used the system and have offered the following advice for fellow Members:
Cumbria - Coach Parking Updates
Information on coach parks and bays in Cumbria can be found by clicking on the link below.
Stow on the Wold
Stow & District Civic Society has asked CPT to remind members that Digbeth Street in the centre of Stow on the Wold is not suitable for coaches.
CPT Cost Index
Faced with a set of public indices which provided an unsatisfactory picture of industry costs, CPT decided in 2003 to start compiling an industry cost index of its own. Using figures supplied by volunteer member companies in each region, the index tracks movements in operators’ key costs and combines them to give an overall figure for changes.
Journey Assistance Cards
You can view and download the Passenger Guide and Journey Assistance Cards by clicking on the links below.
New multi-operator and multi-modal tickets resource
To help CPT counter claims that the industry is slow to offer multi-operator tickets, and to help members keep track of what is available, CPT is in the process of compiling a spreadsheet of the multi-operator and multi-modal tickets available in England.
Liverpool Cathedral takes the Scouse welcome a step further
Coach parties coming into Liverpool will receive a warm Scouse welcome even before their feet have touched the ground – thanks to Liverpool Cathedral.
What is CoachMarque?
CoachMarque is the only quality-assured scheme for coach travel across the UK. It is the first ever nationally-recognised quality standard for the coach industry to be used in Britain and Northern Ireland.
Is CoachMarque for you?
Please find below a list of frequently asked questions about the CoachMarque scheme.
Who are the CoachMarque members?
Since its launch a national network of CoachMarque operators has grown steadily. Currently over forty companies are members of the scheme.
CoachMarque Members' Standards
All CoachMarque members must comply with and maintain the following standards:-
What is BUSFORUS?
BUSFORUS.co.uk is a new site providing simple, quick and easy access to information on bus stops, services, departures/arrivals, bus operators and route maps.
Get involved with BUSFORUS
BUSFORUS is a new website providing simple, quick and easy access to information on bus stops, services, departures/arrivals, bus operators and route maps.
What information does BUSFORUS provide?
BUSFORUS is a complete one stop shop of local bus information.
Thetford Bus Station
Thetford Bus Station will be closing from March 2015 while it is relocated to a new site in a different area of the Town.
Latest updates to the CPT Compliance Manual
Details of all the latest updates to the Compliance Manual can be found here
CPT News Release: ‘Project Coach’ hailed a success as Burnham-on-Sea receives ‘Coach Friendly’ status
The Confederation of Passenger Transport UK (CPT) is pleased to announce that the coastal town of Burnham-on-Sea in Somerset has been awarded ‘Coach Friendly’ status.
CPT News Release: Devizes named CPT’s 20th ‘Coach Friendly’ location
Devizes in Wiltshire has been awarded CPT’s Coach Friendly status, the 20th location in the UK to now hold the title.
Coach Parking Facilities
CPT is keen to promote best practice and has therefore written this briefing sheet to identify facilities that should be considered when providers are designing, introducing or upgrading their provisions for coach parking.
CPT News Release: CPT initiative helps passengers with hidden disabilities
The Confederation of Passenger Transport (CPT UK) has launched a scheme to help passengers with hidden disabilities.
CPT News Release: Transport Minister & Brooke Kinsella MBE launch young person’s bus site
Transport Minister Norman Baker and youth campaigner Brooke Kinsella MBE have today launched a newly improved version of BUSFORUS, the UK bus industry’s young person’s bus travel site.
CPT News Release: Chesterfield Awarded CPT's 'Coach Friendly' Status
The Confederation of Passenger Transport UK (CPT), the trade association representing the UK’s bus, coach and light rail industries, has today announced that Chesterfield has been awarded with its prestigious ‘Coach Friendly’ status.
CPT News Release: Shrewsbury wins 2012 Coach Friendly Town Award
The Confederation of Passenger Transport UK (CPT) has today announced that, the town of Shrewsbury has been awarded with their prestigious ‘Coach Friendly Town Award’.
CPT News Release: Coventry is awarded Coach Friendly Status by CPT
Coventry City Council will be the latest UK City to receive the Confederation of Passenger Transport (CPT) - Coach Friendly City Award at the CPT West Midlands Region’s Annual Dinner and Awards Ceremony being held at 19:00 on Friday, 10 February at Drayton Manor Hotel, Tamworth.
CPT News Release: Cardiff is awarded Coach Friendly Status by CPT
Cardiff has become the first city inWales to be awarded the status of coach friendly by the Confederation of Passenger Transport.
CPT News Release: Coach Friendly Alnwick Recognised by UK Coaching Industry
Alnwick Town (Northumberland), The Alnwick Garden and Alnwick Castle have today been awarded CPT’s prestigious Coach Friendly status.
CPT News Release: Chester receives top honours
The city of Chester has today been awarded with CPT’s prestigious Coach Friendly Award.
CPT News Release: Eden District Council wins coach industry award
Eden District Council has won the prestigious ‘Coach Friendly Local Authority’ award for 2006, presented by the Confederation of Passenger Transport (CPT).
CPT News Release: CPT's Coach Friendly Towns Awards
The first ever Coach Friendly Town Awards will be awarded at this year’s British Travel Trade Fair (BTTF).