Guidance for the Safe Design & Operation of Bus Stations & Interchanges
This guidance has been drafted by industry and government stakeholders to assist anyone responsible for health and safety in a bus or coach station.
Apprentices - guidance from People 1st
People 1st is producing for CPT members a series of helpful guides focusing on apprenticeships. You can download the People 1st guides from the links below.
Heathrow airport T4 arrivals: change of access route
Heathrow airport has published the leaflet below outlining the change of route to access T4 Arrivals Bus, Coach, Car Rental, Long Stay & Business Bussing
Members may find these documents concerning the London ULEZ and LEZ proposals useful. These include template letters for members to use when writing to your London Assembly Member and local MP.
New DVLA receipt form
As part of DVLA’s ongoing efforts to improve our services to customers, a new electronic system for reconciling the payments received with First Registration, vehicle tax and Personalised Registration applications was introduced with effect from 10 August.
“Connecting Britain” – bus industry publicity brochure
A new publicity brochure is available explaining the importance of local bus services, the crucial role they play in society, and the benefits they bring to both the local and national economy.
Engaging with your local MP
Following last week’s Queen’s Speech, Parliament is in full swing and MPs are now doing the job they were elected to do – representing their constituencies.
UK Border Force Exit Check Procedures
Formal implementation of Border Exit checks at ports will be effective from 8 April 2015.
Making Buses Better Together
CPT has produced a manifesto document for buses, setting out the importance of the bus, how the industry is responding to passenger needs, the benefits of the partnership approach, and includes a few “asks” of the new Government to ensure that operators are able to continue to do what they do best – deliver high quality services for passengers.
CPT Model Passenger Charter
CPT has produced a Model Passenger Charter to help members set out their own commitment to their passengers, to tell passengers what they can do if things go wrong, and to make them aware of the rights that they enjoy under EU legislation.
Coach Parking Facilities
CPT is keen to promote best practice and has therefore written this briefing sheet to identify facilities that should be considered when providers are designing, introducing or upgrading their provisions for coach parking.